PRIVACY POLICY
PT JAKARTA LIMOUSINE
(Corporate, Government & Middle East Clients)
Effective Date: 8 August 2025
PT Jakarta Limousine (“Company”) is committed to maintaining the highest standards of confidentiality, data protection, and privacy, particularly in serving corporate entities, government institutions, diplomatic missions, and Middle East (GCC) clients.
1. Information Collection
We may collect and process the following information:
Client and company identification details
Authorized contact persons and communication details
Travel itineraries, security-related preferences, and service requirements
Billing details, payment instructions, and transaction records
Website usage data and cookies for service optimization
2. Purpose of Data Processing
Collected information is used solely for:
Execution and management of transportation services
Coordination of VVIP, diplomatic, or protocol-based operations
Billing, invoicing, and payment verification
Service improvement and operational compliance
Fulfillment of legal, regulatory, and government requirements
3. Confidentiality & Data Disclosure
Client information is treated as strictly confidential. Disclosure may only occur to:
Authorized operational partners under confidentiality agreements
Financial institutions for settlement of payments
Government authorities when legally required
4. Data Security
PT Jakarta Limousine applies enhanced administrative, technical, and operational safeguards, particularly for VVIP, diplomatic, and government-related services.
5. Data Retention
Personal and corporate data shall be retained only for operational, contractual, and regulatory purposes.
6. Policy Amendments
This Privacy Policy may be updated without prior notice. Updates shall take effect upon publication.
TERMS AND CONDITIONS
PT JAKARTA LIMOUSINE
(Corporate, Government & Middle East Clients)
These Terms and Conditions apply specifically to corporate entities, government agencies, diplomatic missions, and Middle East (GCC) clients engaging the services of PT Jakarta Limousine.
1. Scope of Services
PT Jakarta Limousine provides executive, VVIP, protocol, and security-coordinated chauffeur-driven transportation services.
2. Booking & Confirmation
All bookings must be submitted in writing and are subject to availability.
Services are confirmed only upon issuance of official written confirmation or contract.
3. Rates & Payment Terms
Rates are based on vehicle category, duration, route, security requirements, and protocol standards.
All prices are exclusive of applicable taxes unless otherwise stated.
Accepted Payment Methods:
Bank Transfer (Domestic & International / SWIFT)
Corporate Credit Card
Official Government or Corporate Purchase Order (PO)
Invoice-Based Payment (subject to prior approval)
Currency may be quoted in IDR, USD, or other mutually agreed currencies.
4. Cancellation & Refund Policy
Standard Corporate / Government Booking:
Cancellation more than 24 hours prior to service commencement:
Eligible for up to 50% refund of the total service fee.
Cancellation within 24 hours prior to service commencement:
Maximum refund limited to 50% of the total confirmed service value.
VVIP / Diplomatic / State Guest Booking:
Services prepared for state guests, royal families, diplomatic missions, or requiring security inspection and protocol coordination are NON-REFUNDABLE, regardless of cancellation timing, due to irreversible operational and security costs.
All cancellations must be submitted in writing.
5. Service Modifications
Any changes in itinerary, duration, or vehicle requirements may result in additional charges.
PT Jakarta Limousine reserves the right to substitute vehicles of equal or higher class when operationally required.
6. Client Obligations
Clients are responsible for the accuracy of all booking details.
Any damage, misuse, or violation of Indonesian law caused by passengers shall be fully chargeable to the client.
7. Limitation of Liability
PT Jakarta Limousine shall not be held liable for delays or service disruptions caused by force majeure, traffic conditions, government actions, or security-related circumstances beyond reasonable control.
8. Right of Refusal
The Company reserves the right to refuse or terminate service to protect safety, legality, and operational integrity.
9. Governing Law & Jurisdiction
These Terms and Conditions are governed by the laws of the Republic of Indonesia. Any disputes shall be resolved through the courts of Jakarta.